GETTING STARTED

New patients are welcomed through a brief screening process

Because Dr. Tierney's practice is largely referral-based and highly individualized, every new patient begins with a phone screening. This helps us confirm, before you ever come in, that his expertise is the right match for what you need.

How It Works

Five steps from first call to first appointment.

  • Referral or Initial Call

    STEP 01

    Most new patients reach us through a referring physician or provider. You're welcome to call our office directly to begin as well.

  • Phone Questionnaire

    STEP 02

    Our office conducts a short questionnaire by phone, collecting your patient information, history, and reason for seeking treatment. This allows us to understand your needs to determine whether Dr. Tierney is well-suited to help.

  • We Determine Fit

    STEP 03

    Once your questionnaire is complete it is determined whether Dr. Tierney is the appropriate specialist to help. Our office will call back shortly after with a decision.

    If it isn't the right fit, we'll let you know directly, and where possible, point you toward another provider who may be able to help.

  • Paperwork & Onboarding

    STEP 04

    If it's a good fit, our office will reach back out to begin paperwork through our online patient portal.

    Complete it at your own pace — the sooner it's done, the sooner we can schedule you.

  • Appointment Scheduled

    STEP 05

    Once your paperwork is complete, we'll schedule your Initial Consultation with Dr. Tierney.

Why we screen every new patient

We know this extra step can feel like a lot before you've even met Dr. Tierney — but it's there for your benefit. Dr. Tierney's practice takes patients on a case-by-case, referral basis. The phone questionnaire gives us a chance to really listen to what you're going through and make sure his specific expertise is a genuine match for your needs, rather than having you wait for an appointment only to find another type of care would have served you better.

Office Policies

What to know about billing before your first appointment.

Private Pay

This is a private-pay practice. We do not bill insurance directly; payment is due at the time of service.

We're glad to provide a statement you can submit to your insurance for possible out-of-network reimbursement, if your plan allows it.

Not Accepting Insurance

Medicare Opted - Out Status

Dr. Tierney has opted out of Medicare. This means Medicare cannot be billed for his services, and patients are not able to submit claims to Medicare for reimbursement.

Patients with Medicare are required to sign a contract stating they will not bill Medicare.

Not Billable to Medicare

Ready to take the first step?

Call our office to begin the screening questionnaire — we'll walk you through it and answer any questions about fit, cost, or scheduling.

Call (210) 615 - 8458